Privacy Policy

We take your privacy seriously at Fresh Casino. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform. We aim to be transparent about our practices so that you can make informed decisions about sharing your information with us.

Purpose of the Privacy Policy

This Privacy Policy has been created to inform you about your data rights and how Fresh Casino handles personal information. By using our site and services, you consent to the practices described in this policy.

Scope of Application

This Privacy Policy applies to all users of Fresh Casino's platform, including those who access or use our services through any device or browser. Use of our platform implies agreement to this policy. We may update this policy from time to time, so please check back regularly for the latest information.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please stop using our platform immediately.

Data We Collect

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance your experience on our platform. Cookies are small text files stored on your device by a web browser. We use three types of cookies:

• Essential Cookies: necessary for basic functionality, such as logging in or making deposits
• Analytics Cookies: help us understand how users interact with our site, improving performance and user experience
• Marketing Cookies: allow us to personalize advertising based on your interests

You can manage or disable cookies through your browser settings. If you choose not to accept cookies, some features may not work properly.

Legal Basis for Processing

• Contractual necessity: to provide services and fulfill contractual obligations
• Legal obligations: to comply with relevant laws and regulations
• Legitimate interests: to improve our site, personalize your experience, and prevent fraud
• User consent: when you opt-in to receive marketing materials or use certain features

Data Sharing and Disclosure

• Payment processors to facilitate transactions
• Gaming providers to deliver games and services

Personal data is not sold. However, we may disclose information where legally required, such as in response to a court order.

Data Storage and Retention

• Contractual obligations: data is stored for as long as necessary to fulfill contractual requirements
• Legal obligations: data is stored for as long as required by law
• Legitimate interests: data is stored for as long as necessary to achieve our legitimate interests

Security Measures

• SSL encryption to secure online transactions and communication
• Access controls and authentication processes to prevent unauthorized access
• Monitoring systems to detect and respond to potential security threats

Your Rights

• Access, update or delete your data
• Withdraw consent or object to processing
• Contact us to exercise these rights through our customer support channels

International Data Transfers

We may transfer personal data outside your country or EEA for legitimate purposes, such as providing services. We implement Standard Contractual Clauses (SCCs) and other safeguards to protect your data in these cases.

Third-Party Services

External links or services have their own privacy policies, which are separate from this policy. Fresh Casino is not responsible for external content.

Policy Updates

This Privacy Policy may be updated periodically. If we make significant changes, you will be notified through our platform. Continued use of our site and services means acceptance of these updates.

Please note that this Privacy Policy applies to the current version of our website and services. We recommend reviewing it regularly for any updates or changes.